Terms & Conditions

1. Introduction

Welcome to 89l, a trusted online casino and sports betting platform serving players across Bangladesh. These Terms & Conditions govern your access to and use of the 89l website, mobile platform, games, promotions, and all related services. By creating an account or placing a wager on 89l, you confirm that you have read, understood, and agreed to these terms in their entirety.

These terms apply to all users of 89l, including registered account holders, casual visitors, and anyone accessing promotional content. If you do not agree with any part of these terms, you must immediately stop using the 89l platform and close any active accounts.

89l reserves the right to modify, update, or replace these Terms & Conditions at any time. All changes become effective upon publication on this page. We encourage all players to review these terms periodically. Bangladesh Standard Time (BST, UTC+6) applies to all time-sensitive matters referenced herein.

2. Eligibility

To register and participate on 89l, you must meet the following eligibility requirements. 89l strictly enforces age verification to comply with responsible gaming standards applicable to Bangladesh.

• You must be at least 21 years of age (21+ only). Players under 21 are strictly prohibited from registering or placing any wagers.
• You must be a natural person with legal capacity to enter into binding contracts under the laws applicable to your jurisdiction.
• You must provide accurate, complete, and current personal information during registration. False registration data will result in immediate account suspension.
• You must not be a current or former employee of 89l or any affiliated company, or a close relative of such employees.

89l reserves the right to request additional proof of identity or age at any time. Failure to provide satisfactory documentation may result in account restriction or permanent closure without refund of any balance.

3. Account Registration & Security

Each player is permitted to hold only one registered account on 89l. Duplicate accounts are strictly prohibited and will result in suspension of all associated accounts and forfeiture of any balances or bonuses held within them. If you discover a duplicate account was created in error, contact our support team immediately.

Account Credentials

You are solely responsible for maintaining the confidentiality of your username and password. 89l will never ask for your password via email, SMS, or any messaging application. You must notify 89l immediately if you suspect any unauthorized access to your account. 89l accepts no liability for losses resulting from unauthorized account use where reasonable precautions were not taken by the account holder.

• Do not share your login credentials with any third party, including friends or family members.
• Use a strong, unique password and update it regularly to protect your account balance.
• Log out of your account after each session, especially when using a shared or public device.

Know Your Customer (KYC) Verification

All 89l players are subject to KYC verification. You may be required to submit a government-issued photo ID, proof of address, and proof of payment method ownership before withdrawals are processed. KYC documents are handled in accordance with our Privacy Policy. 89l may place withdrawal holds pending verification completion.

4. Deposits & Withdrawals

89l supports instant deposits and secure withdrawals through Bangladesh's most popular mobile financial services and payment networks. All transactions are subject to the following conditions.

Deposits

Deposits are processed instantly in most cases. 89l accepts the following payment methods for Bangladesh players:

• Mobile banking: bKash, Nagad, Rocket, and Upay. Minimum deposit amounts and processing times may vary by method.
• Bank transfers: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other participating institutions.
• Card payments: Visa and Mastercard where supported by your issuing bank.

Withdrawals

Withdrawal requests are processed within the timeframes stated at the time of request, subject to successful KYC verification. 89l may decline or delay withdrawals where anti-fraud procedures require additional review.

• Withdrawals will only be processed to the same payment method used for the corresponding deposit, where technically possible. This is a security requirement.
• 89l does not charge withdrawal fees, but your payment provider may apply their own transaction charges. Always confirm with your provider.
• All transactions are denominated in Bangladeshi Taka (৳ BDT). 89l is not responsible for currency conversion fees applied by third-party payment processors.

5. Bonuses & Promotions

89l offers a range of promotional offers including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL, IPL, and T20 tournaments. All bonuses are subject to the following general conditions:

• Each bonus offer carries specific wagering requirements (rollover conditions) that must be met before any bonus-derived winnings can be withdrawn. Wagering requirements are stated clearly on each individual promotion page.
• Bonuses are non-transferable and may not be combined with other promotional offers unless explicitly stated.
• 89l reserves the right to cancel, modify, or withdraw any promotional offer at its sole discretion without prior notice. This includes adjusting wagering requirements or expiry timelines.
• Abuse of bonus systems, including but not limited to creating multiple accounts to claim bonuses repeatedly, will result in immediate account suspension and forfeiture of all associated balances and bonuses.

Players are responsible for reading and understanding all bonus terms before opting into any promotion. Claiming a bonus constitutes acceptance of the specific terms attached to that offer. 89l support staff can clarify bonus conditions at any time via the contact details available on this site.

6. Responsible Gaming

89l is committed to promoting a safe and responsible gaming environment for all players. We recognize that for a small number of players, gambling can become problematic. We take this seriously and have implemented a range of responsible gaming measures accessible through your account settings.

The following tools are available to all 89l players at no charge. We strongly encourage their use:

• Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit. These limits take effect immediately when reduced and require a 24-hour cooling-off period to increase.
• Time-out and self-exclusion: Request a short break from gaming (24 hours to 6 weeks) or a longer self-exclusion period (6 months to 5 years). During self-exclusion, your account is locked and promotional communications are suspended.
• Reality checks: Enable periodic session reminders showing how long you have been playing and your net win/loss position during the current session.

7. Prohibited Activities

The following activities are strictly prohibited on 89l and will result in immediate account suspension, forfeiture of funds, and potential reporting to relevant authorities:

• Using automated bots, scripts, or any software that simulates human play to gain an unfair advantage over other players or the house.
• Money laundering, or attempting to use 89l as a vehicle to disguise, transfer, or clean illegally obtained funds.
• Collusion with other players in poker, live casino, or any competitive game format to manipulate outcomes or gain shared advantages.
• Exploitation of software bugs, glitches, or errors in any 89l game or platform feature. Any winnings obtained through exploitation must be reported immediately and will not be honored.
• Harassment, abuse, or threatening behavior directed at 89l staff, support agents, or other players via any communication channel.

89l uses industry-standard monitoring and fraud detection systems. Suspicious activity may trigger an account review without prior notice. 89l cooperates fully with law enforcement requests in accordance with applicable regulations.

8. Intellectual Property

All content on the 89l platform — including but not limited to logos, graphics, game interfaces, software, text, promotional materials, and brand assets — is the exclusive property of 89l or its licensors. Unauthorized reproduction, distribution, modification, or commercial use of any 89l intellectual property is strictly prohibited and may result in legal action.

Gamecontent and software provided by third-party game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) remain the intellectual property of their respective developers. 89l is licensed to distribute these games to players but does not claim ownership over third-party game assets.

9. Limitation of Liability

To the fullest extent permitted by applicable law, 89l shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the 89l platform. This includes loss of data, loss of profits, loss of goodwill, service interruptions, or any other intangible losses, even where 89l has been advised of the possibility of such damages.

89l makes no warranty that the platform will be available uninterrupted, error-free, or free of viruses or harmful components. Scheduled and unscheduled maintenance may result in temporary service unavailability. 89l will make reasonable efforts to notify players in advance of planned downtime where possible.

10. Privacy & Data Protection

89l collects and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By using 89l, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. We implement SSL encryption and industry-standard security protocols to protect all player data. We do not sell, rent, or trade your personal information to unaffiliated third parties for marketing purposes. For full details on how your data is used, stored, and protected, please review our Privacy Policy available at /privacy-policy.

11. Amendments to These Terms

89l reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. All amendments take effect immediately upon being posted to this page. It is your responsibility as a player to check this page regularly for updates. The date of the most recent revision is displayed at the top of this document.

Continued use of the 89l platform after any amendment is posted constitutes your acceptance of the revised Terms & Conditions. If you do not agree with any amendment, you must cease using 89l immediately and contact support to close your account.

12. Governing Law & Disputes

These Terms & Conditions are governed by and construed in accordance with the laws applicable to online gaming platforms operating in the Bangladesh market. Any dispute arising out of or in connection with these terms that cannot be resolved amicably through 89l customer support shall be subject to the exclusive jurisdiction of the competent courts or arbitration panels as determined by applicable law.

89l is committed to resolving all player disputes fairly and transparently. If you have a complaint regarding your account, a transaction, a bonus, or a game outcome, please contact our support team in the first instance. We will acknowledge your complaint within 48 hours and aim to provide a full resolution within 10 working days (Bangladesh Standard Time).